Effective Date: 05.03.2024

Welcome to Nebula Rental LLC, your premier choice for luxury car rentals in Dubai. We are committed to protecting the privacy and security of our clients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information Collection

We collect information that you provide directly to us when you make a reservation through WhatsApp, Telegram, or directly via our customer service. The types of personal information we may collect include:

• Passport copy (for tourists) or Emirates ID, both sides (for residents)

• Driving license or Emirates driving license, both sides; international driving licenses are also accepted

• Mobile number

• Email address

• Reservation details such as date, time, and location

2. Use of Information

The information we collect is used to:

• Process your reservations and manage our services effectively.

• Communicate with you about your reservation status, and provide customer support.

• Send you promotional and marketing materials, subject to your prior consent.

• Improve and optimize our service offerings and operational processes.

3. Sharing of Information

We may share your information with:

• Third-party service providers that perform services on our behalf, such as payment processing via Stripe. We use Stripe to process payments securely, and as such, we do not store or have access to your credit card details.

• Law enforcement, government officials, or other third parties when required by law or in legal proceedings.

• Business partners with whom we jointly offer products or services.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We ensure that our third-party service providers who have access to your data also employ stringent security measures.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to facilitate the operation of the service, enhance its functionality, and personalize your experience. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to request access to, correct, or delete any personal information that we hold about you. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Nebula Rental LLC

hello@nebularental.com

By using our services, you consent to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.